# Why does my stock show the wrong amount?

> Stock only changes through recorded movements, so a wrong figure means something happened on the shelf that was not recorded in Jogan, or a recipe quantity is in the wrong unit. Trace it in Reports → Stock movements, then correct the count with an adjustment.

_Category: Troubleshooting · Updated 2026-09-05 · Canonical: https://jogan.cloud/help/stock-shows-wrong-amount_

Jogan's number is the sum of every movement it has been told about. When it disagrees with the shelf, one of these is almost always the reason.

## The usual causes

- **A sale was not recorded.** Someone sold from the shelf without entering it. Stock only falls when a sale is saved.
- **A delivery was not recorded**, or was recorded with the wrong quantity or unit (a sack of 25 entered as 1).
- **A recipe quantity is in the wrong unit.** 300 entered where 0.3 kg was meant drains flour a thousand times too fast on every production run. Check the recipe against the item's unit.
- **Production was run for the wrong quantity**, or was run twice.
- **Waste was not recorded.** Spillage, trimmings and breakages leave the shelf silently.
- **Expired stock was not written off.** It is still counted until it is.
- **Someone auto-produced on a sale** without realising it, consuming ingredients. Look for production runs created at the same time as sales.

## How to trace it

1. Open **Reports → Stock movements**, filter by the item and a date range that covers the discrepancy.
2. Read the movements with their running **balance**. Look for a jump that does not match reality, or a movement you did not expect.
3. Check the **Production** list for runs of recipes that use the item.

## How to fix it

- If a movement was simply missed, record it now with the real date in the notes.
- If the cause is unclear, count the shelf and record an **Adjustment in** or **Adjustment out** for the difference, with a note. See [How to correct a count or record waste](https://jogan.cloud/help/stock-adjustments-and-waste).
- If a recipe was wrong, fix the recipe; past runs stay as they were, so also adjust the affected items.
- If a sale or production run was wrong, an Admin can delete it and it can be re-recorded. See [How to fix a mistake](https://jogan.cloud/help/fix-a-mistake).

## Prevent it

Record sales as they happen, give every staff member their own login so movements show who recorded them, and set minimum stock so surprises show up early.